Quality Policy

347 ASESORES, a firm providing tax and labour advisory services, financial advisory services, legal services and non-resident advisory services, hereby states its firm commitment to the quality of its services through the implementation of a Quality Management System based on the principles and requirements of UNE EN ISO 9001:2015.
Management, as the party responsible for this commitment to service quality, establishes this Quality Policy with the aim of achieving and maintaining objectives, ensuring customer satisfaction and promoting the continuous improvement of the system.
This policy is based on the following principles:

• Highly personalised attention to each case and to the specific needs of our clients.
• A firm commitment to meeting client requirements, as well as full compliance with all applicable legislation in accordance with the nature of our activities.
• Achievement of the established objectives and their periodic review in order to assess the level of compliance and define the appropriate corrective and improvement actions.
• Availability of the necessary resources to ensure compliance with the requirements of the UNE EN ISO 9001:2015 standard and the continuous improvement of the Quality Management System.
• Ongoing training and professional development of our team to provide an efficient and reliable service to our clients. This training covers both the Quality Management System and the development of its processes, as well as staff refresher training aimed at improving the performance of their duties.
• Guarantees of professional confidentiality and data protection.
• A strong commitment to customer satisfaction as a key tool for delivering high-quality services.

Management undertakes to lead the Quality Management System, as well as its development and ongoing updates, providing the necessary means and resources for this purpose. Management shall also ensure that this Quality Policy is communicated, understood and applied at all levels of the organisation.